In step #1 we will look at the essential elements in a mediator’s opening statement, as well as the purpose and goal of a good opening statement.
Mediation Process Step #2 — Parties’ Opening Statements
In step #2 we will look at the goal of getting each party’s opening statement, the reason behind having each opening statement be uninterrupted, and how to handle interruptions if a party talks over the other person. In addition, we will consider how to take notes and what is important to write down.
Mediation Process Step #3 — Joint Discussion
In step #3 we will look at how to handle angry interaction between disputing parities. We will consider emotional outbursts and what the mediator can do maintain focus during a mediation, as well as the specific goal of this important process step.
Mediation Process Step #4 — Caucusing With Each Party
In step #4 we will look at what a mediator needs to accomplish during individual caucus meetings with each of the parties, as well as the specific goal and purpose of this step toward reaching resolution.
Mediation Process Step #5 — Reconvening Together
In step #5 we will look at the hardest transition in the mediation process and ways to manage it effectively.
Mediation Process Step #6 — Agreement Writing
In step #6 we will look at how to write a strong enforceable agreement both parties can commit to. A mediator’s role shifts to include the responsibility of closing loopholes and covering details in any written agreement. We will look at a technique that will make that job easier.
Training Course Includes:
6 Training Videos
6 Training Manuals with Exercises